            HP LaserJet DOS Remote Control Panel (RCP)
           -------------------------------------------

CONTENTS 

A.  WHAT IS INCLUDED ON THIS DISK
B.  INSTALLING THE DOS RCP AND SYMSET UTILITY

C.  THE REMOTE CONTROL PANEL
D.  THE SYMSET UTILITY

E.  TROUBLESHOOTING
F.  HOW TO OBTAIN ADDITIONAL INFORMATION FROM HP SERVICES

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A.  WHAT IS INCLUDED ON THIS DISK

This disk contains the DOS RCP and a SYMSET utility.  If you use DOS 
software applications, you will want to install the software included on 
this disk. 

The DOS RCP and Symset utility are not required for you to print, but they 
provide additional benefits when you print with your HP LaserJet printer. 
For more information on these utilities, refer to the sections following 
this one. 

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B.  INSTALLING THE DOS RCP AND SYMSET UTILITY

To install, follow these steps: 

1.  Be sure that your HP LaserJet printer and cables are set up and 
    connected to your PC according to the instructions in your HP LaserJet 
    Printer User's Manual.
2.  Make sure that your printer is plugged in and ready to print.
3.  Insert the HP LaserJet DOS Utilities disk into your flexible disk 
    drive (usually A: or B:).
4.  At the DOS prompt, switch to the drive where the HP LaserJet DOS 
    Utilities disk is located (for example, A:).
5.  At the DOS prompt, type INSTALL and press the ENTER key.
6.  Follow the instructions on the screen.


Once you have installed the DOS utilities, you can run the installation 
program again with the following command: 

    ->  At the DOS prompt, type INSTALL and press the ENTER key.

For information on starting and using the DOS utilities, refer to the 
following sections and the Help module within each utility.

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C.  THE REMOTE CONTROL PANEL

The Remote Control Panel allows you to view and modify the printer's 
default settings from your computer.  This is useful if you are running 
DOS software applications that do not support some or all of the printer 
features that you need.

Once you have installed the DOS RCP, you can start the it with the 
following command: 

    ->  At the DOS prompt, type RCP and press the ENTER key.

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D.  THE SYMSET UTILITY

The Symset Utility allows you to print pages that display the characters 
contained in various symbol sets.  Symbol sets (or character sets) are
specific collections of alphabetic, numeric, punctuation and special 
symbols in a given font.

Once you have installed the DOS RCP, you can start the Symset 
Utility with the following command:

    ->  At the DOS prompt, type SYMSETS and press the ENTER key.

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E.  TROUBLESHOOTING 

    This section provides possible solutions if you are having problems
    installing, starting, or using the DOS utilities.    

     1.  CANNOT INSTALL THE DOS RCP 
     2.  CANNOT START THE DOS REMOTE CONTROL PANEL

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    1.  CANNOT INSTALL THE DOS RCP

    Because the Remote Control Panel must be able to receive data from the 
    printer, it will work only with a direct-connection Bi-Tronics 
    parallel port.  Therefore, if the installation program cannot detect 
    bidirectional communication, you will not be able to install the DOS 
    Utilities. 

    The following is a list of some things to check if bidirectional 
    communication cannot be established:

        (1)  You are using a parallel cable, and the parallel cable is 
             securely connected to both your PC and the printer.
        (2)  Your parallel cable supports Bi-Tronics communication.
        (3)  Your PC is directly connected to your printer.  Most
             devices connected to both the printer and your PC, such as 
             switch boxes, print spoolers and networks, will prevent
             bidirectional communication.

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    2.  CANNOT START THE DOS RCP

    Once you have installed the HP LaserJet DOS utilities, you should be
    able to start the utilities with the commands discussed in the preceding
    sections.  If these commands result in the error message "Bad Command 
    or File Name", you probably need to add the HP LaserJet DOS utilities 
    directory to the path you type.

       To do this, note the directory where you installed the HP LaserJet 
       utilities (the default is C:\HPLJUTIL) and add the following to 
       your autoexec.bat file: 

          PATH=%PATH%;C:\HPLJUTIL

       If your autoexec.bat file already contains one or more PATH 
       statements, add this statement after the existing PATH statements.  
       Otherwise, add this statement to the beginning of the file. 

       Once you have modified your autoexec.bat file, reboot your computer 
       for the new path statement to take effect. 


    The Remote Control Panel cannot communicate correctly if the DOS 
    VERIFY command is set to ON.  If you have the Verify command set to 
    ON in your autoexec.bat file, either remove the command from the 
    autoexec.bat file or set it to OFF and then reboot your computer.  

       Setting the VERIFY command to OFF will not cause problems on your 
       computer, as this is the default setting.  In fact, it may increase 
       the performance of your hard disk.                  

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F.  HOW TO OBTAIN ADDITIONAL INFORMATION FROM HP SERVICES

HP ELECTRONIC SERVICES

INTERNET
     Anonymous ftp library service is available for around-the-clock
access to drivers and technical support information for Hewlett-Packard
peripheral and computer products.

          IP address 192.6.71.2
          Alias ftp-boi.external.hp.com
          Login - anonymous
          Password - send user identification (your Internet name)
          URL to access HP - http://www.hp.com/home.html

COMPUSERVE
     HP Peripherals Forum provides low-cost, around-the-clock
access to drivers and technical support information. In the US, you can
call CompuServe at 800-848-8199 (Users type: GO HPPER). This service
is provided by CompuServe, not Hewlett-Packard. In countries other than
the US, contact CompuServe for information.

SOFTWARE APPLICATION SUPPORT
     Call the phone number listed in your software vendor's manual.

PERIPHERAL TECHNICAL SUPPORT AND ASSISTANCE
     To resolve problems you may encounter, we suggest using the
following resources:

1) Your company may have an internal support professional, department,
   or help desk.
2) Your local authorized reseller is also qualified to provide you with
   support.

------------------------------------------------------------------------
US and CANADA SUPPORT SERVICES
------------------------------------------------------------------------

"HP Guide to Electronic Support Services"
     HP FIRST DOCUMENT #9020. See HP FIRST section below for assistance.

HP BBS DOWNLOAD SERVICES
     Hewlett-Packard provides a download service for around-the-clock
access to drivers and technical support information for Hewlett-Packard
peripheral and computer products.

          (208) 344-1691
          Modem Settings - N,8,1
          14,400 baud maximum

DRIVER DISTRIBUTION - US and Canada
     Hewlett-Packard's Driver Distribution Center provides US and
Canadian customers with HP drivers for several popular software
packages. To order drivers:
           Call: 303-339-7009
                   Monday through Saturday, 24 hours a day
           Fax:  303-330-7655

     Driver Distribution is available in many other North American
countries. Ask your local HP dealer for the numbers.

HP FIRST - US and Canada
     HP's automated fax system provides technical information
around-the-clock for Hewlett-Packard peripherals and computer
products.  Indexes are available listing thousands of documents.

     U.S. and CANADA, call 800-333-1917

     Elsewhere call 208-344-4809 (must call from your fax machine)

AUDIO-TIPS
     Audio-Tips offers pre-recorded technical information for
Hewlett-Packard peripherals and computer products around-the-
clock.  Many trouble-shooting tips have faxable documents
providing for more detailed information.

     US and CANADA, call 800-333-1917

HP CUSTOMER SUPPORT CENTER - US and Canada
     The HP Customer Support Center provides live technical assistance
for peripherals.

          Call:  208-323-2551
          Hours of operation:
            Monday through Friday, 7:00 a.m. to 6:00 p.m.
            Wednesday, 7:00 a.m. to 4:00 p.m. Mountain Standard Time

     Free technical support is offered during the warranty period at
     208-323-2551 (have your HP LaserJet printer serial number
     available).

     After the warranty period, call 800-999-1148 (US and Canada) at
     $25 per call (US Funds - VISA or MasterCard); or call 900-555-1500
     (US) at $2.50 per minute.  Charges begin only when you
     connect with a support technician.  Prices subject to change.

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EUROPEAN SUPPORT SERVICES
------------------------------------------------------------------------

DRIVER DISTRIBUTION - Europe
     Driver Lists and Driver Order Forms are available from HP FIRST
(see HP FIRST in this section). Use the product numbers listed on the
Driver List to fill in the Driver Order Form. The Driver Order Form
includes fax numbers and telephone numbers for ordering drivers.

HP FIRST - Europe
(HP's Fax Information Retrieval Support Technology)
     HP provides technical information by fax, around the clock. To use
HP FIRST, you must call from a touch-tone telephone or fax. Telephone
numbers for HP FIRST are listed below.

     Country         Language        Toll Free Numbers
     ========        ========        =================================

     Austria         German          0660-8128    (local toll charged)
     Belgium         Dutch           0800 1 1906
     Belgium         French          0800 1 7043
     Denmark         Danish          800-10453
     Finland         Finnish         9800-13134   (local toll charged)
     France          French          05-905900
     Germany         German          0130-810061
     Great Britain   English         0800-960271
     Italy           Italian         1678-59020
     Netherlands     Dutch           06-0222420
     Norway          Norwegian       800-11319    (local toll charged)
     Spain           Spanish         900-993123
     Sweden          Swedish         020-795743   (local toll charged)
     Switzerland     German          155-1527
     Switzerland     French          155-1526

     Access to HP FIRST in English is available from the countries
     listed above and other countries by calling the Netherlands at
     (+31) 20 6815792. NOTE: International call charges apply outside
     of the Netherlands.

EUROPEAN CUSTOMER SUPPORT CENTER
     Hours of operation:
       Mon/Tue/Thu/Fri from 8:30 to 18:00, Central European Time
       Wednesday from 8:30 to 16:00, Central European Time

     Free technical support is offered during the product's warranty
     period. Please have the product's serial number available when
     you call. Telephone numbers and other information about the
     European Customer Support Center is included with supported
     products.

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SUPPORT SERVICES - OTHER COUNTRIES
------------------------------------------------------------------------

     Driver Distribution and HP FIRST is available in many other
countries. Ask your local HP dealer for the numbers.

     Customer Support is also available in several other countries.
Check your printer user's manual or contact your authorized HP Dealer
for more information.


